SUSI is an Artificial Intelligence (AI) solution integrated with WhatsApp, developed for the healthcare sector. Its main purpose is to notify the population about their appointments at healthcare units, sending automatic reminders and enabling scheduling and rescheduling in an automated way.

This technology aims to reduce missed appointments, optimize the time of healthcare professionals, and maximize the use of resources, generating savings and improving operational efficiency.

SUSI also allows for the creation and efficient management of health and prevention campaigns, such as vaccination or blood donation, by directing specific messages to different audiences and collecting valuable data for informed decision-making.

The solution also provides an administrative dashboard with reliable data, making decision-making more accurate and aligned with the needs of the population, elevating the quality of services delivered and increasing citizen satisfaction.

IAGRO is an Artificial Intelligence (AI) solution that simplifies the issuance of electronic invoices (NF-e) in the primary sector.

Through audio messages sent via WhatsApp, the technology transforms the rural producer’s speech into ready-to-issue invoices, with automatic data verification, complementary information requests, and immediate delivery of the files to the cooperative member.

Developed to bring technology closer to the field, IAGRO removes digital barriers and makes daily operations easier for producers, including those with little familiarity with systems or computers.

With IAGRO, cooperatives can offer their members a practical, inclusive, and innovative solution that combines simple communication, intelligent automation, and data management in a single environment.

Liquida is an Artificial Intelligence solution designed for automating debt collection and communication with debtors, developed to optimize financial flow and strengthen relationships with clients or citizens.

Through an AI virtual agent, the system identifies outstanding debts, sends personalized notifications via WhatsApp, provides guidance on payment options, and offers direct links for payment completion or issuing a second copy — all automatically and available 24 hours a day.

SPO Maintenance is an intelligent platform that connects management and operations in preventive and corrective maintenance processes, becoming a national reference in high-risk environments and steel industries.

Its purpose is to prevent major failures, accidents, and disasters in critical locations such as hospitals, petrochemical plants, and offshore platforms, ensuring that “a machine also needs to be inspected; otherwise, there is a risk of serious failures, accidents, and even disasters.”

The platform is designed to operate on two complementary fronts: an administrative platform that centralizes maintenance management and indicators, and an operational application aimed directly at field technicians.

SPO develops customized Artificial Intelligence agents that automate customer service, communications, and operational processes in companies and public institutions.

These agents operate through channels such as WhatsApp, websites, and internal systems, interacting with users naturally, answering questions, performing tasks, and delivering information in real time.

Each project is built to measure. SPO maps the client’s routines and needs, designs the agent’s behavior, and integrates the AI into existing systems, ensuring accurate responses and automated workflows.

The result is a faster, smarter, and more efficient operation—one that reduces costs, optimizes team time, and brings organizations closer to their audiences in a modern and strategic way.

Digital Transformation at SPO is guided by a clear purpose: to generate human, economic, social, environmental, and emotional impact. The company applies a robust methodology that includes immersion (Discovery), architecture, prototyping, and controlled implementation.

For SPO, innovation translates into tangible results and improvements in the lives of communities, adopting the cultural principle of “people serving people.”