What is SPO’s role in developing the Smart Mailbox?

SPO was responsible for developing both the hardware and software of the solution, in partnership with a national brand. The project transformed a physical product into a complete digital experience, combining embedded technology with Wi-Fi connectivity to modernize parcel delivery, ensuring security, convenience, and autonomy.

How does the Smart Mailbox provide security and autonomy to users?

The solution provides security and autonomy through features such as remote access and secure control, allowing users to generate temporary one-time passwords and open the mailbox in real time—even from miles away. It also offers full traceability with an internal interaction log and secure API communication, reducing vulnerabilities.

How does the SPO Maintenance System ensure operational continuity in remote areas?

The system ensures operational continuity through its operational app designed for field technicians, which works even offline. This feature is essential for industries located in remote areas, as it allows data to be recorded during service and later synchronized when connectivity is available.

How does SPO ensure excellence and technical robustness in its projects?

SPO adopts a comprehensive development methodology structured into stages such as Discovery, Architecture, Development (prototyping and integration), and Testing & Deployment. This technical excellence resulted in solutions like the educational platform, which is cloud-based, multiplatform, multilingual, and designed for global scale.

What cultural principle guides SPO’s approach to Digital Transformation?

SPO acts as a purpose-driven digital transformation partner, believing that technology should generate human, economic, social, environmental, and emotional impact. Its cultural foundation is the principle of “people serving people”, aiming to improve community life through responsible innovation.

Private Sector | SPO Tec

1

SUSI

SUSI is an Artificial Intelligence (AI) solution integrated with WhatsApp, developed for the healthcare sector. Its main purpose is to notify the population about their appointments at healthcare units, sending automatic reminders and enabling scheduling and rescheduling in an automated way.

This technology aims to reduce missed appointments, optimize the time of healthcare professionals, and maximize the use of resources, generating savings and improving operational efficiency.

SUSI also allows for the creation and efficient management of health and prevention campaigns, such as vaccination or blood donation, by directing specific messages to different audiences and collecting valuable data for informed decision-making.

The solution also provides an administrative dashboard with reliable data, making decision-making more accurate and aligned with the needs of the population, elevating the quality of services delivered and increasing citizen satisfaction.
2

Liquida

Liquida is an Artificial Intelligence solution designed for automating debt collection and communication with debtors, developed to optimize financial flow and strengthen relationships with clients or citizens.

Through an AI virtual agent, the system identifies outstanding debts, sends personalized notifications via WhatsApp, provides guidance on payment options, and offers direct links for payment completion or issuing a second copy — all automatically and available 24 hours a day.
3

IAGRO is an Artificial Intelligence (AI) solution that simplifies the issuance of electronic invoices (NF-e) in the primary sector.

Through audio messages sent via WhatsApp, the technology transforms the rural producer’s speech into ready-to-issue invoices, with automatic data verification, complementary information requests, and immediate delivery of the files to the cooperative member.

Developed to bring technology closer to the field, IAGRO removes digital barriers and makes daily operations easier for producers, including those with little familiarity with systems or computers.

With IAGRO, cooperatives can offer their members a practical, inclusive, and innovative solution that combines simple communication, intelligent automation, and data management in a single environment.
4

Agentes de IA

SPO develops customized Artificial Intelligence agents that automate customer service, communications, and operational processes in companies and public institutions.

These agents operate through channels such as WhatsApp, websites, and internal systems, interacting with users naturally, answering questions, performing tasks, and delivering information in real time.

Each project is built to measure. SPO maps the client’s routines and needs, designs the agent’s behavior, and integrates the AI into existing systems, ensuring accurate responses and automated workflows.

The result is a faster, smarter, and more efficient operation—one that reduces costs, optimizes team time, and brings organizations closer to their audiences in a modern and strategic way.
5

SPO Manutenção

SPO Maintenance is an intelligent platform that connects management and operations in preventive and corrective maintenance processes, becoming a national reference in high-risk environments and steel industries.

Its purpose is to prevent major failures, accidents, and disasters in critical locations such as hospitals, petrochemical plants, and offshore platforms, ensuring that “a machine also needs to be inspected; otherwise, there is a risk of serious failures, accidents, and even disasters.”

The platform is designed to operate on two complementary fronts: an administrative platform that centralizes maintenance management and indicators, and an operational application aimed directly at field technicians.
6

Transformação Digital

Digital Transformation at SPO is guided by a clear purpose: to generate human, economic, social, environmental, and emotional impact. The company applies a robust methodology that includes immersion (Discovery), architecture, prototyping, and controlled implementation.

For SPO, innovation translates into tangible results and improvements in the lives of communities, adopting the cultural principle of “people serving people.”

Cost reduction

Automation and digitalization replace manual tasks, reduce rework, and minimize waste, ensuring greater financial efficiency for companies of any size.

Scalability and performance

With centralized data and intelligent processes, your operation gains predictability, productivity, and the ability to grow without proportionally increasing costs.

More strategic decisions

Real-time access to information enables deep business analysis, strengthening decision-making and driving results in a continuous and sustainable way.

"SPO is very efficient, honest, communicates well, and is open to discussing and suggesting ideas. They always make a point of understanding exactly the context in which the project would be needed, which further improved the solution delivered. The quality of the material produced exceeded expectations, and I will certainly hire them again."

Thomas Strakos Socinal Financeira

"I want to congratulate the SPO development team for delivering yet another project. You managed to achieve 100% of the objective I gave you. Mission given, mission accomplished!"

Claito Dornelles Inbrape

"With SPO’s system, we digitized the entire maintenance process, speeding up our service and making management easier. It was a very positive change for our management at Braskem."

André Jaeger GSC - Braskem/RS

"Regarding the partnership between SPO Tecnologia and ESB: it provided us with agility, integration, and efficiency in our production processes, bringing greater safety and reliability. I recommend it!"