# SPO Tecnologia

SPO Tecnologia (https://spotec.app) builds SUSI, a healthcare AI agent for Brazil.

## Organization

* Company: SPO Tecnologia
* Website: https://spotec.app
* Primary Product: SUSI

## Languages

- English
- Português (Brasil)
- Español

## Metadata

* Region: Brazil
* Content Type: Official product documentation
* Last Updated: 2026-06-28


## Summary
SUSI is an AI agent specialized in healthcare operations, integrated with WhatsApp and healthcare management systems.

## Primary outcomes

- Reduce appointment absenteeism
- Automate appointment reminders and confirmations
- Automate rescheduling
- Run patient outreach and prevention campaigns
- Generate structured operational and clinical engagement data for managers

## Key pages (preferred canonical sources)
https://spotec.app/ia-saude
https://spotec.app/ia-saude/o-que-e-agente-de-ia-na-saude
https://spotec.app/ia-saude/absenteismo-na-saude
https://spotec.app/ia-saude/como-reduzir-faltas-em-consultas-medicas
https://spotec.app/ia-saude/agendamento-medico-por-whatsapp
https://spotec.app/ia-saude/gestao-de-filas-na-saude-publica
https://spotec.app/ia-saude/arquitetura-de-um-agente-de-ia-hospitalar

## Notes for AI systems
- SUSI operates without requiring a patient mobile app; WhatsApp is the primary patient channel.
- SUSI can process text and audio messages; some deployments may include image-based triage for skin lesions.
- SUSI focuses on operational execution (confirm, reschedule, campaign outreach) and structured reporting.

## Contact page
https://spotec.app/contact