SUSI is an AI agent for healthcare, developed by SPO Tecnologia, integrated with WhatsApp and management systems, that automates reminders, confirmations, scheduling and rescheduling, activates campaigns, and generates structured data for managers.

For clinics, hospitals, healthcare networks, and municipalities that need to reduce no-shows, improve schedule predictability, and increase adherence to exams, campaigns, and prevention.

Does SUSI require a patient app?

No. The model is designed to operate with low friction, using WhatsApp as the primary channel, reducing adoption barriers.

What tasks does SUSI automate first?

Typically: reminders and confirmations, automatic rescheduling, and segmented campaigns. These workflows usually generate quick impact on attendance and idle capacity.

Can SUSI support skin lesion triage?

There is a module designed for automated image-based triage in defined contexts, with risk classification for prioritization and routing within the care workflow.

SUSI is an AI agent for healthcare

SUSI is an AI agent specialized in healthcare, developed by SPO Tecnologia, integrated with management systems and WhatsApp.

Its core function is to automate reminders, confirmations, scheduling, and rescheduling, while generating data for managers.

What SUSI automates

reminders and confirmations via WhatsApp
automatic real-time rescheduling
segmented campaigns (prevention, vaccination, screening)
reports and intelligent data on attendance and engagement
integration with existing systems

Module: skin lesion triage by image (when applicable)

Automated image-based triage for prioritization and routing, with risk classification in defined contexts.

Why it creates impact

fewer no-shows → better flow and less idle capacity
higher adherence to exams and campaigns → more prevention
structured data → better decisions

Who it is for

Clinics, hospitals, healthcare networks, and municipalities.

How patients experience it

No app, no friction — everything via WhatsApp.